Sometimes, when a Firestick is updated, it can result in the remote becoming unpaired with the stick. This can be a troublesome issue to resolve, but we are here to assist you. There are a few simple steps that can be taken to fix this problem. Just follow the instructions below and your remote should be paired with your stick in no time!

The first step is to reboot your firestick by unplugging it from the wall, waiting for 10 seconds, and then plugging it back in. Once the stick has fully booted into the menu, try using the remote again. If that does not fix the issue, try replacing the batteries in the remote. To do this, push up the cover on the remote and remove the entire back piece. Use triple A batteries for the remote.

If neither of these solutions work, there is still another option. This next step may be a bit more involved, but it is worth a try. You can try pairing the remote with the firestick again. Sometimes, due to Bluetooth communication or an update, the connection between the two devices can be dropped. To sync your remote with the Firestick, please follow the steps below.

1. Unplug the firestick
2. Plug in the firestick and wait until it is completely booted up and in the menu
3. Hold down the Home button for 10 seconds
4. This should pair the remote please note that if it pairs, it still takes about 20 seconds before it will work

Please take note that the firestick has the ability to connect with up to seven devices using bluetooth.

Alternatively, you can choose to fully unpair and reset your Firestick Remote, which will require you to resynchronize it with your firestick. To do so, kindly follow the steps provided below.

1. Disconnect your Firestick from the power outlet
2. On the remote hold down the following buttons TOGETHER for 10 seconds
   1. back button
   2. menu button
   3. left part of the navigation ring
3. Take the batteries out of the remote 
4. Power on your Firestick and wait until you see your home screen
5. Insert the batteries back into the Firestick remote
6. Wait 1-2 minutes
7. Your remote SHOULD have paired with your stick but if it hasnt hold down the HOME button for 15 seconds

By now, your remote should be functional with your Firestick once again. In case it is still not functioning, attempt to aim the remote directly towards the stick and check if it detects the signal in that manner.

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